How to sign up with a unique link and ID

Employees eligible for free Calm Premium can access their subscription through a unique link and a validation ID provided by their HR or benefits administrator. Your ID may be an email address, access code, employee ID, etc.

How to sign up

1. Visit your company's unique link on a desktop or mobile browser. We have found that using Google Chrome as the web browser seems to work best.

2. Sign in to your existing Calm account or create a new account if you do not yet have one.

3. Enter your validation ID to validate your eligibility. This may be an email address, access code, employee ID, etc.

4. Once you've confirmed eligibility, your account will unlock.

You can now download the mobile app via Apple App Store or the Google Play Store and log in with the Calm account you used to sign up for the offer.

Can I redeem the subscription if I already have a paid subscription on my account?

You can redeem the subscription from your employer once your current paid subscription expires. We recommend canceling the auto-renewal on your subscription. For step by step instructions, please view our help center article: How do I turn off auto-renewal or cancel my subscription?

I get an error message when I enter my validation ID

If you get an error message when you enter your validation ID, it means Calm does not have the ID you've entered on file. Please confirm you are using the correct ID. If you are still having trouble, reach out to your HR or benefits administrator to ensure your validation ID was included on the list of eligible IDs sent to Calm.

I've signed up for my Calm subscription through the unique link but the Calm Premium content is still showing up with a locked symbol. What are my next steps?

The first thing to do is make sure you are signed in to your Calm account using the same email address and password you used to sign up for your Calm subscription.

• To sign in to the Calm website, click "Log in" in the upper right corner.
  
  
• To sign in to the Calm app, tap the "More" button in the bottom right corner of the home screen, and select "Profile." In the Profile menu, select "Sign up or Log in" and then choose "Log in" at the bottom of the page.
  
  
  • If you do not see the "Sign up or Log in" option, please first log out of your Calm app. To log out, tap the "More" button in the bottom right corner of the home screen and select the gear icon in the upper left corner. Scroll to the bottom of the page and tap "Logout." After logging out please quit the Calm app, then re-launch it. From here, log back in by heading to More > "Profile" in the upper right corner and selecting the option to log in.
    
    
  • If this does not work for you, please make sure that your Calm app is updated to the latest version.

If you have any further trouble accessing Calm's premium content, please write to our support team here and provide a screenshot of the locked content, along with the email address on your Calm account.