Team and Group Discount FAQs

How is a team subscription different from a regular Calm subscription?

The team subscription includes access to the same experience as the individual subscription but offered at a discounted group rate.

When does the subscription begin?

The subscription begins as soon as it is purchased. Team members can redeem their subscription at any time but the subscription year begins from the day of purchase.

Does the administrator take a seat in the account?

Yes, the administrator counts as one active seat on the account

Can I add additional team members later in the year?

In order to add additional team members later in the year, please reach out to our support team via our contact form. Our Support Team will follow up with you as soon as possible.

Can I transfer subscriptions if someone leaves?

Once a subscription has been redeemed, it cannot be revoked. A subscription is active for the individual who originally redeemed it for the full duration of the team purchase and cannot be transferred.

Does my team plan automatically renew?

Yes, the team plan is set to renew annually. If you would like to turn off the autorenewal, please send our support team a message via our contact form.

Can I see how my team is using the app? Do you offer analytics?

We do not offer analytics for teams under 100 people. If you are interested in an enterprise plan for your team, please visit www.calm.com/work