We are a small support team made up of people who love answering questions, solving problems, and guiding you through the Calm app and website.
If you need support, please contact us by filling out our support request form here and we'll follow up with you via email asap!
We believe email is the most effective way for us to assist you because...
- We can provide you step-by-step guides as well as links to guide you in the right direction.
- We frequently ask you to send us screenshots to help us see what you’re seeing.
- We usually need your email address to answer your questions.
- We can get to the bottom of your questions and investigate on your account without putting you on hold.
- We want to ensure nothing gets lost in translation if we need to escalate your issue.
We look forward to hearing from you!