Calm through The Lincoln Way™ App

Lincoln retail clients in the U.S., Canada, and Mexico who own or lease a model-year 2000 or newer vehicle are eligible can redeem one-year complimentary membership to Calm Premium, no credit card required. 

Lincoln vehicles registered for commercial use and other types of Ford vehicles are not eligible for this offer.

How do I sign up for Calm as a Lincoln client?

Lincoln retail clients may sign up for a complimentary year of Calm Premium by following the steps below: 

1. Download the Lincoln Way App to your mobile device and add your Lincoln vehicle to your garage in the in the Lincoln Way app.
2. Check your Message Center in the Lincoln Way app for an invitation to Calm (this can take up to 4 business days to appear).
3. Follow the instructions in this message and the subsequent prompts to activate your Calm Premium membership. 
4. Using the same Calm login credentials you've just used to redeem your complimentary subscription, log in to the Calm app on your mobile device to access the full content of Calm.

If you already have an active Calm subscription, please click here for more information.

If you have any trouble accessing your invitation to Calm in your Lincoln Way app, please contact Lincoln Concierge by pressing the "Concierge" button within your Lincoln Way app (for iPhone users, tap "More" to find the Concierge). From here, select "Chat" or "Call" from the menu to speak with Lincoln Concierge directly.

If you encounter any challenges while on Calm’s website, please reach out to our support team here. 

I am a Lincoln client and I already have a Calm subscription. Can I still receive this offer?

Absolutely! As soon as your current subscription has been cancelled, you will be able to redeem this offer.* Click here for more information on how to cancel your subscription.

Once your current subscription is cancelled, you will be able to activate your complimentary subscription account by following the steps outlined here.

Please note that being eligible for this offer from Lincoln does not qualify a previously purchased Calm subscription for a refund.

*This complimentary offer of Calm ends on December 31, 2023. To take advantage of this offer, you must redeem it prior to offer expiration. Being eligible for this offer from Lincoln does not qualify a previously purchased Calm subscription for a refund.

The app is only offering me a 7-day trial. How do I get my complimentary year?

The offer for Lincoln clients must be redeemed via the invitation in your Lincoln Way app. This invitation will generate an enrollment page unique to Lincoln clients and only available by following the message within the Lincoln Way app.

If you have any trouble accessing your invitation to Calm in your Lincoln Way app, please contact Lincoln Concierge by pressing the "Concierge" button within your Lincoln Way app (for iPhone users, tap "More" to find the Concierge). From here, select "Chat" or "Call" from the menu to speak with Lincoln Concierge directly.

I am supposed to receive a one-year Calm membership, but I don’t see the offer in my Lincoln Way app. How do I access it?

Lincoln clients with at least one vehicle added to their Lincoln Way app account will receive an invitation to enroll in the complimentary Calm membership.  From the Lincoln Way app, navigate to Account > Message Center to access the offer. 

Please note that the Calm offer may not appear in Message Center immediately upon registering your Lincoln vehicle in the app. Your invitation should arrive within 2-4 business days of registering your vehicle in the app.

If you have any trouble accessing your invitation to Calm in your Lincoln Way app, please contact Lincoln Concierge by pressing the "Concierge" button within your Lincoln Way app (for iPhone users, tap "More" to find the Concierge). From here, select "Chat" or "Call" from the menu to speak with Lincoln Concierge directly.

I've signed up for Calm through my Lincoln Way app, but the Calm content is still locked. What are my next steps?

The first thing to do is make sure you are signed in to your Calm account using the same email address and password you used to sign up for your Calm subscription.

To sign in to the Calm website, click 'Log in' in the upper right corner.

To sign in to the Calm app, tap 'Profile' on the home screen. In the Profile menu, select 'Sign up or Log in'. If your screen reads 'Create your Calm account,' please select 'Log in' at the bottom.

If you do not see the option to 'Sign up or Log in', please first log out of your Calm app. To log out, tap the 'Profile' button in the bottom right corner of the home screen, then select the Settings gear icon in the upper left corner. Scroll down and you will see an option to log out. After logging out please quit the app, and then re-launch it. From here, log back in by heading to 'Profile' and selecting the option to log in.

If this does not work for you, please make sure that your Calm app is updated to the latest version.

If you have any further trouble accessing Calm's premium content, please write to our support team here and provide a screenshot of the locked content, along with the email address on your Calm account. 

Will I be charged after the one-year complimentary Calm membership from Lincoln expires?

No.  In this spirit of effortless experiences, Lincoln is pleased to provide access to Calm with no credit card required and no obligation to continue membership after your complimentary year expires.

If you’d like to continue your Calm subscription after the free period ends, you can do so by purchasing a subscription from the offerings listed in the app or on our website here. Whether or not you choose to continue with a subscription to Calm Premium, you will be able to keep your Calm account.

I’m still having issues accessing the offer or have more questions about the Lincoln and Calm offer. Where can I find help?

For assistance with activating a Calm membership through the Lincoln offer, please contact Lincoln Concierge from within your Lincoln Way app by tapping "Concierge." Lincoln Concierge can also be contacted via phone at (800) 521-4140 or via online chat at https://www.lincoln.com/concierge/

For assistance with your Calm membership after activating the offer or for questions about the app, please refer to the Calm Help Center.