Welcome to your Calm Premium benefit, brought to you in partnership with American Express®! Follow the instructions below to unlock your subscription using either your web browser or the Calm mobile app.
How it works:
- Tap Enrol Now within the Calm benefit page on the Amex® Experiences App.
- You will be redirected to the Calm American Express registration page.
- New to Calm? Create your Calm account through the registration page.
- Already have a Calm account? Log in using your existing Calm account email address to continue with enrolment into the benefit. Follow instructions below to cancel your existing Calm subscription so you are not charged.
- Complete the registration process to activate your complimentary Calm Premium Subscription.
- Once activated, access Calm Premium through the Calm app or website using your registered account.
FAQs:
What is the Calm Premium benefit?
Eligible American Express Cardmembers can enjoy a complimentary Calm Premium Subscription, giving you access to a library of content to support your wellbeing, from better sleep and mindfulness to focus and relaxation.
Who is eligible for the complimentary Calm Premium Subscription?
The benefit is available to eligible American Express Cardmembers, including Primary and Supplementary Platinum Cardmembers and Business Platinum Cardmembers.
Already have a Calm account. Can I still use the benefit?
Yes. When you’re redirected to the Calm American Express registration page from the Amex Experiences App, log in using the email address associated with your existing Calm account and continue with enrolment.
If you already pay for a Calm Premium Subscription, you may need to cancel your existing paid subscription separately so that you are not charged for it while using your complimentary American Express benefit.
I already pay for Calm Premium. What do I need to do?
If you already pay for a Calm Premium Subscription, you may need to cancel your existing paid subscription separately so that you are not charged for it while using your complimentary American Express benefit.
If you’ve purchased your subscription through Calm.com (and not via Apple App Store, iTunes, or the Google Play Store), there is no action required and your existing subscription will automatically be cancelled.
If your paid subscription is outside of Calm.com, instructions on how to cancel your subscription can be found here. Note: once cancelled, you will retain access until the subscription ends but it will not auto-renew and you will not be charged again.
Please don’t hesitate to reach out to Calm Customer Support if you have any questions or need additional assistance.
Can I get a refund for my existing Calm Premium Subscription?
If you have an existing Calm Premium subscription that you purchased individually and you enrol in the American Express benefit, you're only eligible for a refund on that existing subscription if you request it within 30 days of the charge. Instructions on how to request a refund can be found here.
When does my complimentary Calm Premium Subscription expire?
The American Express Calm Premium benefit is due to expire on 19 October 2029, unless it is withdrawn earlier in accordance with the Terms and Conditions of your Card Account.
Once you’ve enrolled, your subscription remains active on a rolling basis while the benefit is available and you remain eligible, unless you choose to cancel it. American Express may instruct Calm to cancel your complimentary Calm Premium Subscription if you are no longer an eligible Cardmember.
Will I be charged for my American Express Calm Premium Subscription?
No. Eligible Cardmembers are not charged by Calm for the Calm Premium Subscription provided through this benefit.
Can I cancel my complimentary Calm Premium Subscription?
Yes. You can reach out to Calm Customer Support if you would like to cancel your Cardmember Subscription.
Who should I contact if I need help?
For questions about your eligibility for the American Express benefit or accessing enrolment through the Amex Experiences App, please contact American Express Customer Services using the number on the back of your Card.
For questions about enrolling in your Calm Premium Subscription, accessing your Calm Account, subscription access, technical support, or Calm products and services, please contact Calm Customer Support.
I can see the benefit but I'm having trouble enrolling. Who should I contact?
If you can access the Calm American Express registration page but are having trouble completing your Calm enrolment, please contact Calm Customer Support.
If your question is about your eligibility for the benefit or you cannot access enrolment through the Amex Experiences App, please contact American Express Customer Services using the number on the back of your Card.
Do I need to create a new Calm account?
Not necessarily. If you already have a Calm account, log in using your existing Calm account email address when you reach the Calm American Express registration page.
If you’re new to Calm, you’ll need to create a Calm account as part of the registration process.
Where can I use Calm Premium once I've enrolled?
Once your subscription has been activated, you can access Calm Premium through the Calm app or Calm website using your registered Calm account.
What terms apply to my Calm Premium Subscription?
Your use of your Calm Premium Subscription and Calm account is governed by Calm’s Terms of Use and Privacy Policy. Please also refer to the American Express Calm benefit Terms and Conditions for full benefit details.