November 24, 2021 - Resolved Incident
2:45pm PST: This issue has now been resolved. Please try making a new purchase. If you continue to experience problems, please see our help article on checkout errors here for more information.
12pm PST: Our team is currently investigating an issue with making purchases and updating payment information on our website. This is impacting all credit card transactions on our website. As a workaround you can try PayPal, if it is offered on the payment screen. (PayPal cannot be used to purchase gift cards.)
Thank you so much for your patience while we investigated this issue.