We have encountered an additional issue that is resulting in incorrect streak data to display for some users. Please note this is not affecting everyone, so please try refreshing your app by swiping down on your home screen to see if that resolves any errors for you.
For those who continue to be affected, please rest assured your data is securely stored in our system, including sessions completed and streak information. Your stats and meditation data will be restored and properly displayed as soon as we implement a fix.
If your session history has completely disappeared, you have likely created a new Calm account. Please log out and log back in. If you continue to run into trouble, please write to our support team here.
Thanks for your patience as we investigate this unusual behavior!
The primary issue has now been resolved. If your streak is still incorrect, please swipe down on your home screen to refresh your Calm app and check your streak again.
If your streak is suddenly incorrect, we are very sorry for the inconvenience! Our servers have experienced some latency over the past week which has effected how streaks display in our app and on our website. Our engineering team is working hard to resolve this issue and we will post an update here once a solution has been implemented. We do not have an ETA at this time though will post an update here when it has been resolved.
In the meantime, rest assured that any session completed during this time has been saved to your profile and your meditation data will display correct information as soon as a resolution has been implemented.