The web version of Calm isn't working

If you are having trouble with our website, please try the following troubleshooting steps: 

1. Log out and back into your Calm account. If that does not work, proceed to the next step below.
2. Clear your cache and your cookies on your web browser (see instructions below)
3. Try using Google Chrome or Firefox web browsers, as these work best with our website.

If you are not sure which internet browser you are using, you can check here: http://www.whatsmybrowser.org/.

How to clear your cache and cookies on...

Google Chrome (see more details here)

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools  Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time. Otherwise, enter a specific time limit (such as the last 2 months).
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

FireFox (see more details here)

1. Click the menu button  and choose Preferences.
2. Select the Privacy & Security panel.
3. In the Cookies and Site Data section, click Clear Data….
4. Remove the check mark in front of Cookies and Site Data.
5. With Cached Web Content check marked, click the Clear button.
6. Close the about:preferences page. Any changes you've made will automatically be saved

Internet Explorer (see more details here)

1. In Internet Explorer, select the Tools gear wheel button
2. Click on Safety, and then select Delete browsing history.
3. Choose the types of data or files you want to remove from your PC, and then select Delete. Select Temporary Internet files and website files and Cookies and website data.