How to sign up for Calm as a PwC Employee
Please reach out to PwC's Helpdesk for steps to redeem this offer in your region.
You can now download the mobile app via Apple App Store or the Google Play Store and log in with the Calm account you used to sign up for the offer.
Can I redeem the subscription if I already have a paid subscription on my account?
You can redeem the subscription from PwC once your current paid subscription has been cancelled. For step-by-step instructions on how to do this, please view our help center article: How do I turn off auto-renewal or cancel my subscription?
I get an 'Oops! There was an error during redemption. Please Request Access' error message when entering my PwC email address
If you see this error message, please, click "Request Access" and fill out the form. Enter as much information as possible. This will prompt a message to be sent to your administrator who will look at your request for verification. You should hear back from them within 7 business days on whether you are approved or denied.
I redeemed my Calm subscription through PwC but the Calm Premium content is still showing up with a locked symbol. What are my next steps?
The first thing to do is make sure you are signed in to your Calm account using the same email address and password you used to sign up for your Calm subscription.
- To sign in to the Calm website, click 'Log in' in the upper right corner.
- To sign in to the Calm app, tap 'Profile' on the home screen. In the Profile menu, select 'Sign up or Log in'. If your screen reads 'Create your Calm account,' please select 'Log in' at the bottom.
- If you do not see the option to 'Sign up or Log in', please first log out of your Calm app. To log out, tap the 'Profile' button in the bottom right corner of the home screen, then select the Settings gear icon in the upper left corner. Scroll down and you will see an option to log out. After logging out please quit the app, and then re-launch it. From here, log back in by heading to 'Profile' and selecting the option to log in.
- If this does not work for you, please make sure that your Calm app is updated to the latest version.
If you have any further trouble accessing Calm's premium content, please write to our support team here and provide a screenshot of the locked content, along with the email address on your Calm account.
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