How to sign up for Calm as a PwC Employee
- Visit your company's unique link on a desktop or mobile browser. We have found that using Google Chrome as the web browser seems to work best.
- Sign in to your existing Calm account or create a new account if you do not yet have one.
- Enter your PwC email address to validate your eligibility. If you receive an error message at this step, please try your work email address with another PwC email domain if you have one.
- Once you've confirmed eligibility, your account will unlock.
You can now download the mobile app via Apple App Store or the Google Play Store and log in with the Calm account you used to sign up for the offer.
Can I redeem the subscription if I already have a paid subscription on my account?
You can redeem the subscription from PwC once your current paid subscription has been cancelled. For step-by-step instructions on how to do this, please view our help center article: How do I turn off auto-renewal or cancel my subscription?
I get an error message when I enter my PwC email address
If you get an error message when you enter your PwC email address, it means Calm does not have that PwC email address you've entered on file. Please confirm you are using the correct PwC email address domain. If you are still having trouble, reach out to PwC’s HelpDesk to ensure your PwC email address was included on the list of eligible PwC email addresses uploaded into PwC’s Partner Portal.
I've signed up for my Calm subscription through the unique link but the Calm Premium content is still showing up with a locked symbol. What are my next steps?
The first thing to do is make sure you are signed in to your Calm account using the same email address and password you used to sign up for your Calm subscription.
- To sign in to the Calm website, click 'Log in' in the upper right corner.
- To sign in to the Calm app, tap 'Profile' on the home screen. In the Profile menu, select 'Sign up or Log in'. If your screen reads 'Create your Calm account,' please select 'Log in' at the bottom.
- If you do not see the option to 'Sign up or Log in', please first log out of your Calm app. To log out, tap the 'Profile' button in the bottom right corner of the home screen, then select the Settings gear icon in the upper left corner. Scroll down and you will see an option to log out. After logging out please quit the app, and then re-launch it. From here, log back in by heading to 'Profile' and selecting the option to log in.
- If this does not work for you, please make sure that your Calm app is updated to the latest version.
If you have any further trouble accessing Calm's premium content, please write to our support team here and provide a screenshot of the locked content, along with the email address on your Calm account.
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