{"article":{"id":360033201794,"url":"https://calmhelp.zendesk.com/api/v2/help_center/en-us/articles/360033201794.json","html_url":"https://support.calm.com/hc/en-us/articles/360033201794-Reset-Calm-Password-Apple-Google-Email-Login-Guide","author_id":115653414534,"comments_disabled":true,"draft":false,"promoted":true,"position":0,"vote_sum":-721,"vote_count":1229,"upvote_count":254,"downvote_count":975,"section_id":4406086506651,"created_at":"2019-07-29T18:48:05Z","updated_at":"2026-11-08T12:38:50Z","name":"Reset Calm Password: Apple, Google & Email Login Guide","title":"Reset Calm Password: Apple, Google & Email Login Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-10T22:59:02Z","user_segment_id":null,"permission_group_id":766934,"content_tag_ids":[],"label_names":["login","log in","signin","sign in","password_AB"],"body":"<h4 id=\"h_01HD2RPYTFZY2M0R1FCMAKY25D\"><span style=\"font-weight: 400;\">If you’re having trouble logging in to your Calm account, you can reset your password.</span></h4><h3 id=\"h_01HD2RPYTFAMXAZPYEKZW8G37T\"><span style=\"font-weight: 400;\"><strong>How to reset your password:</strong></span></h3><ol>\n<li data-list-item-id=\"e79dbe139a4b178fdf268b15f5675b20b\"><p data-path-to-node=\"5,7,0,0\">Open the <strong data-path-to-node=\"5,7,0,0\" data-index-in-node=\"9\">Calm app</strong> or go to <a href=\"https://www.calm.com/login\" target=\"_blank\" rel=\"noopener noreferrer\"><strong data-path-to-node=\"5,7,0,0\" data-index-in-node=\"27\">calm.com/login</strong></a>.</p></li>\n<li data-list-item-id=\"e51d4949a1f81b40a018ed33c42230603\"><p data-path-to-node=\"5,7,1,0\">Tap <strong data-path-to-node=\"5,7,1,0\" data-index-in-node=\"4\">Log In</strong>.</p></li>\n<li data-list-item-id=\"e070d2eac9e9953caa1afa5cd202ce968\"><p data-path-to-node=\"5,7,2,0\">Enter the <strong data-path-to-node=\"5,7,2,0\" data-index-in-node=\"10\">exact email address</strong> associated with your Calm account/subscription purchase.</p></li>\n<li data-list-item-id=\"ed500c5517cd5d3642f1e1c2330595b08\"><p data-path-to-node=\"5,7,3,0\">Tap <strong data-path-to-node=\"5,7,3,0\" data-index-in-node=\"4\">Forgot Password?</strong></p></li>\n<li data-list-item-id=\"ecc2a4d351ebb4793a53b7a4fd75c2810\"><p data-path-to-node=\"5,7,4,0\">Check your inbox for a link from <strong data-path-to-node=\"5,7,4,0\" data-index-in-node=\"33\">support@calm.com</strong>.</p></li>\n<li data-list-item-id=\"e635b7ec825cd410ddd236b755a212e17\">\n<p data-path-to-node=\"5,7,4,0\">Click the link to create your new password.</p>\n<ul>\n<li data-list-item-id=\"e5b2cde6e580ff29b799527d61b29356f\">If you have not received the email after 10 minutes, please add <em>support@calm.com</em> and <em>hello@breathe.calm.com</em> to your email contact list and try resetting your password again.</li>\n<li data-list-item-id=\"e4ebf62117753987fccdefcaeae4e5593\"><span style=\"font-weight: 400;\">For security reasons, your password reset link must be accessed within 20 minutes. After 20 minutes, the link will expire, but you can always request a new link by following these steps again.  </span></li>\n</ul>\n</li>\n</ol><p><img src=\"https://support.calm.com/hc/article_attachments/17497578456091\" alt=\"Screenshot 2023-07-28 at 3.50.22 PM.png\"></p><h3 id=\"h_01HD2RPYTF08PA31X4TPPM38H2\"><span style=\"font-weight: 400;\"><strong>If you are currently logged in to your Calm account: </strong></span></h3><p><span style=\"font-weight: 400;\"> </span><strong data-path-to-node=\"5,9\" data-index-in-node=\"0\">On the Mobile App:</strong></p><ol data-path-to-node=\"5,10\">\n<li data-list-item-id=\"e545aaa55e55bd7772217f6b928671165\"><p data-path-to-node=\"5,10,0,0\">Tap <strong data-path-to-node=\"5,10,0,0\" data-index-in-node=\"4\">Profile</strong> &gt; <strong data-path-to-node=\"5,10,0,0\" data-index-in-node=\"14\">Settings</strong>.</p></li>\n<li data-list-item-id=\"ed471f38ee0f4f6897af10dc149d16139\"><p data-path-to-node=\"5,10,1,0\">Tap <strong data-path-to-node=\"5,10,1,0\" data-index-in-node=\"4\">Change Password</strong>.</p></li>\n<li data-list-item-id=\"ed7f8029c87213b6f012b2588187c45fd\"><p data-path-to-node=\"5,10,2,0\">Enter your <strong data-path-to-node=\"5,10,2,0\" data-index-in-node=\"11\">Old Password</strong> and then your <strong data-path-to-node=\"5,10,2,0\" data-index-in-node=\"38\">New Password</strong>.</p></li>\n<li data-list-item-id=\"eaf13fb24849df4bc9c657ed1cd41dcb5\"><p data-path-to-node=\"5,10,3,0\">Tap <strong data-path-to-node=\"5,10,3,0\" data-index-in-node=\"4\">Update</strong>.</p></li>\n</ol><p data-path-to-node=\"5,11\"><strong data-path-to-node=\"5,11\" data-index-in-node=\"0\">On the Website:</strong></p><ol data-path-to-node=\"5,12\">\n<li data-list-item-id=\"e102fe45bc3cec3447bbd4b7917fceb57\"><p data-path-to-node=\"5,12,0,0\">Log in at <a href=\"https://www.calm.com/login\" target=\"_blank\" rel=\"noopener noreferrer\"><strong data-path-to-node=\"5,12,0,0\" data-index-in-node=\"10\">calm.com/login</strong></a>.</p></li>\n<li data-list-item-id=\"efdafeab59abf70738cbcf48c973e0a1e\"><p data-path-to-node=\"5,12,1,0\">Go to <strong data-path-to-node=\"5,12,1,0\" data-index-in-node=\"6\">Profile</strong> &gt; <strong data-path-to-node=\"5,12,1,0\" data-index-in-node=\"16\">Account</strong>.</p></li>\n<li data-list-item-id=\"e4d243637b0cd4d58464b515141b70f4a\"><p data-path-to-node=\"5,12,2,0\">Click <strong data-path-to-node=\"5,12,2,0\" data-index-in-node=\"6\">Change Password</strong>.</p></li>\n</ol><h3 id=\"h_01KH4WDTNX0DV98XQ5C35VHNT4\"><strong>Troubleshooting</strong></h3><ul>\n<li data-list-item-id=\"e5ed904838c84237596c3237e6e5c5b4b\"><span style=\"font-weight: 400;\"><strong>Don't remember your current password?</strong> Log out of your Calm account and follow the steps at the beginning of this article.</span></li>\n<li data-list-item-id=\"e61fd9dd121eba3350586572f8f324057\">\n<span style=\"font-weight: 400;\">If you originally created your Calm account using Facebook, Apple, or Google 3rd party sign-in options and you would like to use your email address and password to log in to Calm, please see </span><a href=\"https://support.calm.com/hc/en-us/articles/4410815269275\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">How to Switch From 3rd Party Sign-In to Email Address and Password Combination</span></a><span style=\"font-weight: 400;\"> for more information.</span>\n</li>\n</ul><p> </p>","user_segment_ids":[]}}